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Delegate operational actions to one or more external partners if you can, in order to give more time to financial analysis and to identify all possible opportunities to help reduce your company's working capital.

” The work of FENCA is key to the defense of our sector in France. At the end of September, during the 26th edition of the FENCA congress, nearly 300 debt collection professionals from 28 countries met in Lisbon and exchanged ideas and action plans to promote of this sector in Europe. Christophe NOBILET insisted […]

82% OF OUR CUSTOMERS ARE GLOBALLY SATISFIED Our strengths are recognized and appreciated. See or review the main results in video AN ACTION PLAN CARRIED OUT AT ALL LEVELS OF THE COMPANY AND AT ALL STAGES TO FURTHER IMPROVE THE CUSTOMER EXPERIENCE Enhanced customer care We have strengthened our customer follow-up: Actions to consolidate our […]

CSR: GESTION CREDIT EXPERT IN THE TOP 1% OF BEST PERFORMING COMPANIES EcoVadis has rated GESTION CREDIT EXPERT as “Gold” in 2019 with a score of 72/100. The independent French group specializing in credit management consulting, debt collection and civil and commercial investigations, is particularly distinguished on environmental, social and ethical issues. This high score […]

According to theANCR, the leading French debt collection union, 56 billion euros of unpaid bills were written off on the balance sheets of French companies in 2017 (i.e. 2.5% of GDP), knowing that the respect of payment deadlines alone would free up approximately 15 billion Euros of cash for companies. 56 billion in losses is […]

COLLECT THE RIGHT INFORMATION ABOUT YOUR CUSTOMERS You must check the financial situation of your customers before granting them granting a delay of payment . You must also make sure that the information about your clients is regularly updated (changes in capital, legal form, billing address, names and contact details of your contacts, etc.). This […]

Invoicing, a rigorous step that must be respected Invoicing consists of creating a commercial and accounting document on which there is a precise and detailed note of the products sold or the services provided, and of their conditions of purchase and sale. For the professions, the invoice is called a “bill of fees”. They are […]

At GESTION CREDIT EXPERT, customer satisfaction is our major objective, which is why we regularly conduct satisfaction surveys with our customers, both active and inactive. In the last wave of evaluation, we questioned 600 customers who use our collection, investigation or consulting services. 98% of them are satisfied with GESTION CREDIT EXPERT’s services Thank you […]

The satisfaction of our customers is at the heart of our concerns. This is why we regularly conduct surveys to better understand their expectations and their level of satisfaction with our relationship. We would like to thank them for taking the time to complete this survey. Thanks to them, we will continue our efforts to […]