Do you want to set up training for the effective follow-up of your customers?
Our BFR EXPERT consultants offer you the possibility of establishing a tailor-made training program that integrates your work environment, your own culture, your tools and the profile of your teams.
Our materials and the duration of our training integrate your commercial strategy, your work environment, your own culture, your tools and the particular profile of your teams.
Adapted to your challenges and to
your business context.
All our trainers have field expertise.
A 2-step evaluation system, hot then cold.
We adapt to your corporate culture and your processes.
Some training examples:
Our BFR EXPERTS consultant-trainers are all women and men with extensive experience in the field. They are not theoreticians but rather operational credit management professionals who have been working for more than 20 years in companies and with major business schools and universities. They are aware of best practices and the latest innovations in business software.
Our operational teaching method combines, among others, the following elements:
The collection skills of your teams must make it possible to prevent and effectively deal with late payments , manage difficult situations, and more rigorously understand the challenges of managing your customer credit policy. For this, BFR EXPERTS consultants offer theoretical training modules associated with practical scenarios adapted to your collection needs.
Debt collection, whether amicable or contentious, requires a wide range of actions to recover unpaid debts. This is why it is important to know and master all the possible options in order to anticipate, not only the choice, but also the order in which the different steps will be initiated and thus maximize the chances of getting paid.
At the end of each training, employees will be able to:
Our educational approach is based on the transfer of skills and know-how in the management of customer outstandings.
Interactive and pragmatic, our training is based on concrete applications, practical cases and application exercises. They take place in four stages:
Our training courses are aimed at all those involved in your debt collection and receivables management process. This may be your lawyers, collection and litigation officers, your customer accountants, customer credit assistants, ADV employees, sales representatives depending on your internal organization.
The cost of our training depends on the methods chosen:
Do not hesitate to contact us to find the training that best suits your needs.
Accelerate your collections while preserving your commercial relations.
Improve your BFR and identify the levers to secure your trade receivables.
