Business tools

Do you want to upgrade your receivables management tools?

Our EXPERT BFR consultants support you in upgrading your existing tools or in choosing the software best suited to your sector of activity, your type of clientele and your specificities.

A tailor-made response to your Credit Management challenges

Thanks to their dual business/tools skills and their constant monitoring of market developments, our EXPERT BFR consultants support you in defining your needs, choosing your credit management solution, setting up the tools and training users.

Your goals:

Improve cash level
Reduce your payment terms
Manage the visibility of credit management at each level: group, company, subsidiary, region, agency, commercial
Improve customer relations and satisfaction
Improve your invoicing process
Manage the performance of your teams
Facilitate the management of internal and external reminders

An advisor will call you back during the day
(Monday to Friday) to understand your needs and answer all your questions.

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Dual Expertise

Business and ‘system
information’ from our
consultants.

Independence

Vis-à-vis all
market players.

Return on investment

Fast and unmistakable.

Listening and simplicity

We adapt to your corporate culture and your processes.

Your needs

Create and manage follow-up scenarios for your amicable collection (according to the profile of your customers, their payment behavior and the risks) and set up dynamic agendas that take into account the challenges of each of your customers, schedule the actions to be carried out and their priority
Automate your billing
Manage your customer outstandings by risk level
Improve the management and follow-up of your disputes by nature
Set up internal scoring integrating sector data and financial and operating information from your clients

Automate the relationship with your partners (financial information providers, credit insurers, factors, collection companies, commercial information company, etc.)
Improve communication between your teams (sales, ADV, customer credit, collection, accounting and finance, logistics, legal, etc.)
Set up relevant management dashboards according to the actors of your company (DG, DAF, treasury, sales, ADV, logistics, credit management, etc.)

Outils métiers BFR EXPERT | Gestion Credit Expert

Methodical and structured support

From the review of the existing system to the deployment of the tool, our BFR EXPERT consultants support you at each stage of the project.

Project management assistance (AMOA)
Definition and drafting of specifications
Advice and support for the choice of the tool
Tool setting
Training and support for your change teams
Maintenance management

Everything you need to know
in credit management

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How does WCR influence a company’s solvency?

Working Capital Requirement (WCR) is a key indicator of a company’s financial management. It measures the gap between cash receipts and cash outflows related to operations, in other words, the money tied up in inventories, trade receivables, and trade payables. This gap may seem trivial, but it has a direct impact on short-term solvency. Even […]

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Outsourcing debt collection: the 6 criteria that really matter

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Debt collection company: role, mission and benefits for businesses

What is a debt collection company? A debt collection agency is a company specializing in recovering unpaid debts on behalf of its clients, whether they are SMEs, large corporations, or multinationals. Debt collection experts use legal know-how and advanced negotiation techniques to efficiently recover outstanding funds while maintaining the business relationship between the creditor and […]

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Treasury: what alternatives to bank financing?

Cash flow isn’t just a CFO issue: it’s the keystone of your ability to invest, pay, and grow. And when a company faces increasingly rigid bank financing conditions—high interest rates, collateral requirements, and tight lending criteria—it becomes vital for a company to understand and master alternative financing solutions to secure its operations, preserve its cash […]

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Solutions to improve cash flow: comparison between credit insurance, factoring and debt collection companies

Given the persistent pressure on margins and cash flow, customer account management remains one of the top priorities for Finance Departments. Cash flow determines a company’s ability to invest, meet its commitments, cope with unforeseen events or simply survive. Yet, a significant portion of cash is tied up in receivables. According to the AFDCC, €1 […]

Advice from Pro to Pro

How to assess the risk of non-payment of receivables?

Debt collection is a major strategic issue for any company concerned with preserving its cash flow and avoiding the permanent loss of uncollectible debt. Preventing the risk of non-payment and anticipating the consequences of an unpaid debt requires a rigorous analysis of the customer’s financial situation, the amount of the debt, the payment deadlines granted, […]

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Debt collection abroad: the challenges

The challenges of debt collection abroad En commerce international, le recouvrement de créances à l’étranger est un exercice à la fois stratégique, juridique et culturel. Récupérer une créance dans le pays du débiteur peut rapidement devenir une opération complexe : barrière linguistique, systèmes juridiques différents, difficultés à localiser le débiteur ou à faire exécuter un […]

Advice from Pro to Pro

What are the usual timeframes for the debt recovery process?

The debt recovery process can last between 30 days and 18 months , depending on the nature of the debt, the debtor’s responsiveness, the actions taken and the procedures chosen ( amicable or legal ). In simple cases settled amicably, payment is often made in less than 60 days. For more complex cases requiring legal […]

Advice from Pro to Pro

Cybersecurity for debt collection companies: the decisive criterion

Outsourcing debt collection is a strategic lever. But still too few companies assess the cybersecurity maturity of the debt collection agencies they hire. For CFOs and credit managers, however, this criterion is becoming crucial. Here’s a breakdown and best practices, based on the case study of GESTION CREDIT EXPERT, a debt collection company serving businesses […]

Management-Finance

How can a WCR reduction plan be integrated into a business growth strategy?

A growing company must absolutely control its cash flow. A Working Capital Requirement (WCR) reduction plan helps improve liquidity and avoid financial tensions. But how can you reduce WCR without slowing down the company’s development? Receivables management, inventory optimization, negotiation with suppliers, etc. Find out how to integrate this approach into the heart of your […]

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frequently asked Questions

Why use recovery software?

Using debt collection software allows accounting and finance teams to save considerable processing time and reduce sources of error. Identifying overdue customers and following them up effectively takes time.

For the work to be carried out correctly and quickly, the ideal is to rely on a follow-up tool, systematically up-to-date in terms of sales accounting and customer payments. This then makes it possible to identify the list of unpaid invoices without too many problems.

Concretely, the installation of recovery software will allow you to:

Better visualize your customer outstandings: which customer account is late in payment? Of how much ?
Reduce your DSO and optimize your BFR
Preserve your level of cash
Focus your efforts on value-added tasks

What are the main features of recovery software?

A collection software is primarily used to follow up with your customers so that they pay your invoices on time and as quickly as possible. All customer reminder solutions have almost all the same basic functionalities: automated reminder, creditor dashboard, grouped reminder…. And the majority offers a payment solution.

These follow-up software are generally easy to set up. Because they integrate with most organizations and IT infrastructures. Moreover, they are almost all multilingual.

Some recovery software also offer specific features such as:

Predictive scoring of customer payment behavior.
The cash forecast module
Multi-currency management
Automation of bank reconciliation

Recovery software: how much does it cost?

Many collection software vendors offer monthly pricing.

Some advance a price of between 5 and 10% of the invoice amount, while others offer a fixed rate.

Difficult to determine exactly which is the cheapest among all the solutions since everything depends on the size of the company, the number of invoices submitted as well as any additional costs.

How to choose your recovery tool?

The choice of recovery software is conditioned by several criteria:

Your ambitions for growth: choose agile software that will evolve with your company and your employees
The functionalities of the tool and the ease of use: The main goal of your follow-up tool is to simplify the tasks and the work of your teams in order to cash in faster and better.
The feasibility of integration with your accounting tool

Integration of reminder software: why rely on external skills?

To increase your productivity, it is better to ensure that you have access to expert technical support. You can train an in-house expert, or benefit from the advice of an external consultant capable of supporting you from the needs identification phase to deployment.

Our EXPERT BFR consultants, all former corporate credit managers and using proven methods, advise you while remaining aligned with your business and your performance indicators throughout the project. The accompaniment takes place in 6 stages:

Definition of needs and drafting of specifications
Identification of appropriate recovery tools
Tender
Implementation plan
Acceptance monitoring, configuration and deployment of the tool
User advice and training

Implementing new software in a company is not easy. Some will be reluctant, while others will welcome the change with open arms. You must therefore find a solution adapted to the culture of your company and its environment. Before choosing your collection software, make sure you have an overall view of your accounts receivable and the credit management issues specific to your business.