Business tools

Do you want to upgrade your receivables management tools?

Our EXPERT BFR consultants support you in upgrading your existing tools or in choosing the software best suited to your sector of activity, your type of clientele and your specificities.

A tailor-made response to your Credit Management challenges

Thanks to their dual business/tools skills and their constant monitoring of market developments, our EXPERT BFR consultants support you in defining your needs, choosing your credit management solution, setting up the tools and training users.

Your goals:

Improve cash level
Reduce your payment terms
Manage the visibility of credit management at each level: group, company, subsidiary, region, agency, commercial
Improve customer relations and satisfaction
Improve your invoicing process
Manage the performance of your teams
Facilitate the management of internal and external reminders

An advisor will call you back during the day
(Monday to Friday) to understand your needs and answer all your questions.

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Dual Expertise

Business and ‘system
information’ from our
consultants.

Independence

Vis-à-vis all
market players.

Return on investment

Fast and unmistakable.

Listening and simplicity

We adapt to your corporate culture and your processes.

Your needs

Create and manage follow-up scenarios for your amicable collection (according to the profile of your customers, their payment behavior and the risks) and set up dynamic agendas that take into account the challenges of each of your customers, schedule the actions to be carried out and their priority
Automate your billing
Manage your customer outstandings by risk level
Improve the management and follow-up of your disputes by nature
Set up internal scoring integrating sector data and financial and operating information from your clients

Automate the relationship with your partners (financial information providers, credit insurers, factors, collection companies, commercial information company, etc.)
Improve communication between your teams (sales, ADV, customer credit, collection, accounting and finance, logistics, legal, etc.)
Set up relevant management dashboards according to the actors of your company (DG, DAF, treasury, sales, ADV, logistics, credit management, etc.)

Outils métiers BFR EXPERT | Gestion Credit Expert

Methodical and structured support

From the review of the existing system to the deployment of the tool, our BFR EXPERT consultants support you at each stage of the project.

Project management assistance (AMOA)
Definition and drafting of specifications
Advice and support for the choice of the tool
Tool setting
Training and support for your change teams
Maintenance management

Everything you need to know
in credit management

Management-Finance

Why is accounts receivable management essential for your business?

Managing accounts receivable is an essential element of the financial health of a company. This article first explores all the constituent elements of receivables and the often underestimated crucial importance of optimizing its management to guarantee the stability, growth and sustainability of a company. Then, we will exhaustively study all the benefits that outsourcing customer […]

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What are the differences between amicable recovery and legal recovery?

Are you having difficulty recovering your debts? Are you hesitating between an amicable approach and legal action? GESTION CREDIT EXPERT, debt recovery company , enlightens you on the distinctions between amicable recovery and legal recovery . Our goal: to help you maximize your chances of success while preserving your customer relationships. What is the difference […]

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How to improve an old scale?

Late payments are a source of stress and financial difficulties for many businesses. Effectively managing your aged balance is essential to limit unpaid debts and guarantee the financial health of your business. GESTION CREDIT EXPERT , a firm specializing in debt recovery , guides you in this article to optimize your aged balance and improve […]

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Working capital requirement: what is it?

Working capital requirement (commonly called WCR ) is an essential financial indicator for all businesses. It measures the difference between the resources the company uses to finance its operating cycle and the time it takes to turn its assets into cash . Why is it important to assess the WCR, how to calculate it, and […]

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GESTION CREDIT EXPERT wishes you a happy new year 2024.

“The pessimist complains about the wind, the optimist hopes it will change, the realist adjusts his sails.” William Arthur Ward.

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Understanding, managing and accounting for bad debts

Bad debt refers to an unpaid debt or invoice that has a high risk of non-collection. In other words, a debt is considered doubtful when the company to which a sum of money is owed has doubts about the ability of its debtor customer to pay the debt in full. This uncertainty can weigh heavily […]

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Understanding, managing and accounting for bad debts

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What is a collection company: roles and missions

In today’s uncertain economic context, collection companies play an essential role by acting as essential players in customer relations. However, their operation often remains unknown to the general public. This article aims to shed some light on this industry by exploring in detail what a collection company actually is . We will discuss its definition, […]

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5 reasons to collect your debts before the accounting close

The end of the year is approaching and with it perhaps its share of stress and worries regarding the management of the annual accounting closing of your company. Frequently asked questions from managers who consult us relate to: But debt collection is an element often neglected on their part and which can nevertheless prove decisive […]

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What if my customer does not pay my invoice? Full guide to securing your payment

In France, 25% of business bankruptcies are directly caused by late payments and unpaid bills. But what exactly is an unpaid invoice? An unpaid invoice is an invoice issued by a company that has not been paid by its customer within the agreed time frame. This can lead to significant financial difficulties, jeopardizing the stability […]

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frequently asked Questions

Why use recovery software?

Using debt collection software allows accounting and finance teams to save considerable processing time and reduce sources of error. Identifying overdue customers and following them up effectively takes time.

For the work to be carried out correctly and quickly, the ideal is to rely on a follow-up tool, systematically up-to-date in terms of sales accounting and customer payments. This then makes it possible to identify the list of unpaid invoices without too many problems.

Concretely, the installation of recovery software will allow you to:

Better visualize your customer outstandings: which customer account is late in payment? Of how much ?
Reduce your DSO and optimize your BFR
Preserve your level of cash
Focus your efforts on value-added tasks

What are the main features of recovery software?

A collection software is primarily used to follow up with your customers so that they pay your invoices on time and as quickly as possible. All customer reminder solutions have almost all the same basic functionalities: automated reminder, creditor dashboard, grouped reminder…. And the majority offers a payment solution.

These follow-up software are generally easy to set up. Because they integrate with most organizations and IT infrastructures. Moreover, they are almost all multilingual.

Some recovery software also offer specific features such as:

Predictive scoring of customer payment behavior.
The cash forecast module
Multi-currency management
Automation of bank reconciliation

Recovery software: how much does it cost?

Many collection software vendors offer monthly pricing.

Some advance a price of between 5 and 10% of the invoice amount, while others offer a fixed rate.

Difficult to determine exactly which is the cheapest among all the solutions since everything depends on the size of the company, the number of invoices submitted as well as any additional costs.

How to choose your recovery tool?

The choice of recovery software is conditioned by several criteria:

Your ambitions for growth: choose agile software that will evolve with your company and your employees
The functionalities of the tool and the ease of use: The main goal of your follow-up tool is to simplify the tasks and the work of your teams in order to cash in faster and better.
The feasibility of integration with your accounting tool

Integration of reminder software: why rely on external skills?

To increase your productivity, it is better to ensure that you have access to expert technical support. You can train an in-house expert, or benefit from the advice of an external consultant capable of supporting you from the needs identification phase to deployment.

Our EXPERT BFR consultants, all former corporate credit managers and using proven methods, advise you while remaining aligned with your business and your performance indicators throughout the project. The accompaniment takes place in 6 stages:

Definition of needs and drafting of specifications
Identification of appropriate recovery tools
Tender
Implementation plan
Acceptance monitoring, configuration and deployment of the tool
User advice and training

Implementing new software in a company is not easy. Some will be reluctant, while others will welcome the change with open arms. You must therefore find a solution adapted to the culture of your company and its environment. Before choosing your collection software, make sure you have an overall view of your accounts receivable and the credit management issues specific to your business.