Getting started with GCE
Getting started with your customer area
Discover the main features available in these tutorial videos.
Arpège Online Customer Area Video Tutorials
Tutorial 1 – How to access your Customer Area
Video to show you in 2 minutes how to connect to your Arpège Online customer area.
Tutorial 1 – How to access your Customer Area
Video to show you in 2 minutes how to connect to your Arpège Online customer area.
Tutorial 2 – How to view your messages from your Customer Area
Video to show you in 3 minutes how to check your messages and communicate easily with your manager about your receivables.
Tutorial 3 – How to check the progress of your files from your Customer Area
This 4-minute video shows you how to view events related to your receivables, the status of recovery actions, see all messages related to the management of your unpaid debts by file, or see the details of any costs incurred…
Tutorial 4 – How to declare a payment from your Customer Area
Video to show you in 4 minutes how to report a payment received directly from a debtor via Arpège online.
Tutorial 5 – How to send us a new file from your Customer Area
Video to show you in 5 minutes how to send us a new debt to collect, provide the specific information needed to share with our services, and attach all supporting documents for the unpaid debt.