{"id":5349,"date":"2017-06-12T07:39:00","date_gmt":"2017-06-12T05:39:00","guid":{"rendered":"https:\/\/www.gestioncreditexpert.com\/gestion-credit-expert-obtains-the-renewal-of-its-iso-9001-2015-certification\/"},"modified":"2023-12-18T17:57:58","modified_gmt":"2023-12-18T16:57:58","slug":"gestion-credit-expert-obtains-the-renewal-of-its-iso-9001-2015-certification","status":"publish","type":"post","link":"https:\/\/www.gestioncreditexpert.com\/en\/gestion-credit-expert-obtains-the-renewal-of-its-iso-9001-2015-certification\/","title":{"rendered":"GESTION CREDIT EXPERT obtains the renewal of its ISO 9001: 2015 certification"},"content":{"rendered":"\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Customer_satisfaction_and_continuous_improvement_are_at_the_heart_of_GESTION_CREDIT_EXPERTs_strategy\"><\/span>Customer satisfaction and continuous improvement are at the heart of GESTION CREDIT EXPERT&#8217;s strategy<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">GESTION CREDIT EXPERT has been committed to a quality approach since 1999, the date of its<sup>first<\/sup> ISO9001 certification.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">&#8220;<em>We are proud to have achieved our ISO 9001 certification according to the 2015 version<\/em> &#8220;, explains Christophe NOBILET.  <em>&#8220;This year, we have worked extensively to adapt our quality management system (QMS) to the new requirements of the standard. This work has helped us to:<\/em><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><em>To better assess the expectations of our various <strong>stakeholders<\/strong>,<\/em><\/li>\n\n\n\n<li><em>Understand even better how to increase <strong>customer satisfaction<\/strong>,<\/em><\/li>\n\n\n\n<li><em>Identify and anticipate the <strong>risks associated with each of our processes<\/strong>,<\/em><\/li>\n\n\n\n<li><em>Involve all of our teams more to find every possible lever for improvement.&#8221;<\/em><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Valid for 3 years and delivered by Afnor, the ISO 9001-V2015 certificate is a guarantee of value and seriousness for GESTION CREDIT EXPERT&#8217;s customers. <\/strong>For almost 20 years, we have two audits per year: an internal audit and an external audit<a href=\"http:\/\/certification.afnor.org\/\" target=\"_blank\" rel=\"noreferrer noopener\">(AFNOR<\/a>). We meticulously identify strengths, areas for improvement, and pain points in each of our processes or their application. Then we take them into account, adapt our working methods and develop our tools. This renewal of our  <strong>ISO9001 certification<\/strong>  proves once again the ability of GESTION CREDIT EXPERT to adapt to the evolution of its market:  <em>&#8220;Our customers are reassured to know that we have a robust system in place that is regularly monitored. This demonstrates our commitment to providing them with quality services that are continuously improving,  <\/em>resumes Christophe NOBILET.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Renewal_achieved_with_flying_colours\"><\/span>Renewal achieved with flying colours<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>The renewal and transition audit to the 2015 version of the standard highlights 12 areas of strength.<\/strong>  Such a record has only been possible thanks to the mobilization of the GESTION CREDIT EXPERT teams on a daily basis since the beginning of our quality commitment in 1999.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you are a manager and you too are aiming for performance through the continuous improvement of clear work processes, do not hesitate to contact a certification and evaluation organization for systems, services, products and skills such as the <a href=\"https:\/\/certification.afnor.org\/\" target=\"_blank\" rel=\"noreferrer noopener\">AFNOR group<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">* Only <a href=\"https:\/\/www.gestioncreditexpert.com\/fr\/solutions\/recouvrement-de-creances\"><strong><span style=\"text-decoration: underline;\">FRANCE CREANCES<\/span><\/strong><\/a> and <a href=\"https:\/\/www.gestioncreditexpert.com\/enquetes-civiles-et-commerciales\/\"><strong><span style=\"text-decoration: underline;\">INFORCREDIT<\/span><\/strong><\/a> are part of the ISO 9001 certified perimeter.<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_86 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.gestioncreditexpert.com\/en\/gestion-credit-expert-obtains-the-renewal-of-its-iso-9001-2015-certification\/#Customer_satisfaction_and_continuous_improvement_are_at_the_heart_of_GESTION_CREDIT_EXPERTs_strategy\" >Customer satisfaction and continuous improvement are at the heart of GESTION CREDIT EXPERT&#8217;s strategy<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.gestioncreditexpert.com\/en\/gestion-credit-expert-obtains-the-renewal-of-its-iso-9001-2015-certification\/#Renewal_achieved_with_flying_colours\" >Renewal achieved with flying colours<\/a><\/li><\/ul><\/nav><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Customer satisfaction and continuous improvement are at the heart of GESTION CREDIT EXPERT&#8217;s strategy GESTION CREDIT EXPERT has been committed to a quality approach since 1999, the date of itsfirst ISO9001 certification. &#8220;We are proud to have achieved our ISO 9001 certification according to the 2015 version &#8220;, explains Christophe NOBILET. &#8220;This year, we have [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":1609,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[26],"tags":[],"class_list":["post-5349","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - 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