{"id":5294,"date":"2022-06-01T08:10:00","date_gmt":"2022-06-01T06:10:00","guid":{"rendered":"https:\/\/www.gestioncreditexpert.com\/how-to-calculate-the-dso\/"},"modified":"2026-06-25T15:18:46","modified_gmt":"2026-06-25T13:18:46","slug":"how-to-calculate-the-dso","status":"publish","type":"post","link":"https:\/\/www.gestioncreditexpert.com\/en\/how-to-calculate-the-dso\/","title":{"rendered":"How to calculate the DSO?"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What_is_DSO_Definition\"><\/span>What is DSO? Definition<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n<p class=\"wp-block-paragraph\">DSO (Average DSO &#8211; Daily Sales Outstanding) is a key indicator of a company&#8217;s cash management performance. It measures the number of days it takes to collect payments due from customers after the date the invoice is issued. In other words, <strong>calculating DSO<\/strong> means calculating the average duration of your company&#8217;s customer loans.<\/p>\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"804\" src=\"https:\/\/www.gestioncreditexpert.com\/wp-content\/uploads\/2023\/02\/gce_image_comment_calculer_le_dso-1024x804.png\" alt=\"How to calculate DSO - Definition and calculations | GCE\" class=\"wp-image-6584\" srcset=\"https:\/\/www.gestioncreditexpert.com\/wp-content\/uploads\/2023\/02\/gce_image_comment_calculer_le_dso-1024x804.png 1024w, https:\/\/www.gestioncreditexpert.com\/wp-content\/uploads\/2023\/02\/gce_image_comment_calculer_le_dso-300x236.png 300w, https:\/\/www.gestioncreditexpert.com\/wp-content\/uploads\/2023\/02\/gce_image_comment_calculer_le_dso-768x603.png 768w, https:\/\/www.gestioncreditexpert.com\/wp-content\/uploads\/2023\/02\/gce_image_comment_calculer_le_dso-1536x1206.png 1536w, https:\/\/www.gestioncreditexpert.com\/wp-content\/uploads\/2023\/02\/gce_image_comment_calculer_le_dso.png 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_to_Calculate_DSO_%E2%80%93_Definition_and_Calculation_GCE\"><\/span>How to Calculate DSO &#8211; Definition and Calculation | GCE<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n<p class=\"wp-block-paragraph\">The DSO provides important accounting information about sales that have been invoiced but are still pending collection.<\/p>\n\n<p class=\"wp-block-paragraph\">Calculated in number of days, it is sometimes referred to by the acronym NJC (Number of days of customer credits).<\/p>\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What_are_the_elements_of_the_DSO_calculation\"><\/span>What are the elements of the DSO calculation?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n<p class=\"wp-block-paragraph\"><strong>The calculation of DSO is an essential indicator<\/strong> to integrate into your accounting to monitor the financial health of your company.<\/p>\n\n<p class=\"wp-block-paragraph\">There are two ways to calculate your DSO.<\/p>\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"779\" height=\"1024\" src=\"https:\/\/www.gestioncreditexpert.com\/wp-content\/uploads\/2022\/06\/DSO_Infographie_methodes_de_calcul-779x1024.png\" alt=\"DSO_Infographie_calculation_methods\" class=\"wp-image-9178\" srcset=\"https:\/\/www.gestioncreditexpert.com\/wp-content\/uploads\/2022\/06\/DSO_Infographie_methodes_de_calcul-779x1024.png 779w, https:\/\/www.gestioncreditexpert.com\/wp-content\/uploads\/2022\/06\/DSO_Infographie_methodes_de_calcul-228x300.png 228w, https:\/\/www.gestioncreditexpert.com\/wp-content\/uploads\/2022\/06\/DSO_Infographie_methodes_de_calcul-768x1009.png 768w, https:\/\/www.gestioncreditexpert.com\/wp-content\/uploads\/2022\/06\/DSO_Infographie_methodes_de_calcul.png 1136w\" sizes=\"auto, (max-width: 779px) 100vw, 779px\" \/><\/figure>\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"1_Calculate_your_DSO_by_the_accounting_method\"><\/span>1) Calculate your DSO by the accounting method<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n<p class=\"wp-block-paragraph\">Calculating your DSO using the accounting method involves two steps:<\/p>\n\n<ol class=\"wp-block-list\">\n<li>Establish the ratio of your total accounts receivable (including VAT) to your sales (including VAT) over a given period (i.e., <em>accounts receivable including VAT \u00f7 sales including VAT)<\/em>.<\/li>\n\n\n\n<li>Multiply this ratio by the number of days in the specified period.<\/li>\n<\/ol>\n\n<p class=\"wp-block-paragraph\">Example to understand:<\/p>\n\n<p class=\"wp-block-paragraph\">Here is the calculation of the DSO of a company with an outstanding customer amounting to 20 000 \u20ac for a turnover of 45 000 \u20ac including VAT over a period of 3 months (90 days):<\/p>\n\n<p class=\"wp-block-paragraph\"><em>(20 000 \u20ac \u00f7 45 000 \u20ac) x 90 d<\/em> = 40 days<\/p>\n\n<p class=\"wp-block-paragraph\">This result indicates that on average, in this company, customers take 40 days to pay the amounts due.<\/p>\n\n<p class=\"wp-block-paragraph\">This method of calculation is simple and allows us to <strong>differentiate between two types of DSO<\/strong>:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>The DSO of invoices not yet due: that which concerns invoices whose due date has not yet passed.<\/li>\n\n\n\n<li>The DSO of overdue invoices: that which concerns late payments by customers, i.e. beyond the contractual deadline.<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">However, it has the disadvantage of not taking into account seasonality or significant variations in sales.<\/p>\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"2_Calculate_your_DSO_using_the_countback_method\"><\/span>2) Calculate your DSO using the <em>countback<\/em> method<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n<p class=\"wp-block-paragraph\">This <strong>DSO calculation formula<\/strong> provides a more accurate view of your customers&#8217; payment times. It shows you the real time of payment of your customers, taking into account the fluctuations of your turnover related, for example, to the seasonality. It is a question of deducting from the amount of the outstanding customers, the turnover including VAT of each month then, in parallel, to add the number of days of the corresponding months, the whole until exhaustion of the outstanding.<\/p>\n\n<p class=\"wp-block-paragraph\">Example to understand:<\/p>\n\n<p class=\"wp-block-paragraph\">For the month of January, your outstanding receivables amount to \u20ac40,000 including VAT.<\/p>\n\n<p class=\"wp-block-paragraph\">\u21e8 January (31 days): Your sales including VAT are \u20ac25,000. <em>40 000 \u20ac &#8211; 25 000 \u20ac = 15 000 \u20ac<\/em>. There are 15,000 \u20ac of outstanding customers.<\/p>\n\n<p class=\"wp-block-paragraph\">\u21e8 February (28 days): Your sales including VAT amount to \u20ac20,000. <em>20 000 \u20ac &#8211; 15 000 \u20ac = 5 000 \u20ac<\/em>. There is still \u20ac5,000 in outstanding receivables.<\/p>\n\n<p class=\"wp-block-paragraph\">\u21e8 March: Your turnover including VAT is 12 000 \u20ac. You divide the outstanding balance by the month&#8217;s sales including tax, then multiply the result by the number of days in the month: <em>(5,000 \u00f7 12,000) x 31 = 12.9<\/em>. The outstanding customer balance will be exhausted on March 13.<\/p>\n\n<p class=\"wp-block-paragraph\">\u21e8 Total DSO calculation: <em>31 days + 28 days + 13 days = 72 days<\/em>.<\/p>\n\n<p class=\"wp-block-paragraph\">The average payment term for your customers is 72 days.<\/p>\n\n<p class=\"wp-block-paragraph\">Although more complex, this formula allows you to accurately calculate the DSO for your entire customer base, a group of customers or a single customer. Through this method, you will be able to have a finer vision of your <a href=\"https:\/\/www.gestioncreditexpert.com\/en\/why-is-accounts-receivable-management-essential-for-your-business\/\">customer position<\/a> and define an action plan more suited to your customer segmentation to manage it effectively.<\/p>\n\n<p class=\"wp-block-paragraph\">Regardless of the approach you choose to calculate your DSO, the calculation elements remain the same: sales, outstanding receivables and the number of days in the study period.<\/p>\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"905\" height=\"1024\" src=\"https:\/\/www.gestioncreditexpert.com\/wp-content\/uploads\/2022\/06\/DSO_Infographie_2_methodes_de_calcul-905x1024.png\" alt=\"DSO: infographic on the 2 calculation methods\" class=\"wp-image-6527\" srcset=\"https:\/\/www.gestioncreditexpert.com\/wp-content\/uploads\/2022\/06\/DSO_Infographie_2_methodes_de_calcul-905x1024.png 905w, https:\/\/www.gestioncreditexpert.com\/wp-content\/uploads\/2022\/06\/DSO_Infographie_2_methodes_de_calcul-265x300.png 265w, https:\/\/www.gestioncreditexpert.com\/wp-content\/uploads\/2022\/06\/DSO_Infographie_2_methodes_de_calcul-768x869.png 768w, https:\/\/www.gestioncreditexpert.com\/wp-content\/uploads\/2022\/06\/DSO_Infographie_2_methodes_de_calcul-1358x1536.png 1358w, https:\/\/www.gestioncreditexpert.com\/wp-content\/uploads\/2022\/06\/DSO_Infographie_2_methodes_de_calcul-1811x2048.png 1811w\" sizes=\"auto, (max-width: 905px) 100vw, 905px\" \/><\/figure>\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Importance_of_DSO_for_your_business\"><\/span>Importance of DSO for your business<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n<p class=\"wp-block-paragraph\">The DSO is an <strong><a href=\"https:\/\/www.gestioncreditexpert.com\/en\/solvency-indicators-to-follow-to-reduce-the-risk-of-non-payment\/\"><span style=\"text-decoration: underline;\">indicator of the financial health of your business<\/span><\/a><\/strong> . It provides information on the speed and efficiency of your dunning and debt collection processes. If your DSO is high, it indicates that your customers are taking a long time to pay.<\/p>\n\n<p class=\"wp-block-paragraph\">On the other hand, if your DSO is low, it means that the invoices issued are collected quickly. The shorter the time it takes for your customers to pay invoices, the lower your <a href=\"https:\/\/www.gestioncreditexpert.com\/en\/working-capital-requirement-what-is-it\/\">working capital requirement (WCR)<\/a> . This means that you have sufficient financial resources to cover the ongoing costs of your business. <strong>Correctly calculating your DSO is therefore essential<\/strong> to maintain a cash flow that is adapted to your company&#8217;s operating needs.<\/p>\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Some_tips_to_reduce_your_DSO\"><\/span>Some tips to reduce your DSO<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n<p class=\"wp-block-paragraph\">As you can see, a low DSO reflects the speed of your customer payments and relieves your cash flow and working capital requirements.<\/p>\n\n<p class=\"wp-block-paragraph\">To <strong>reduce your DSO<\/strong> , several effective techniques can be implemented at different levels of the sales-to-cash chain: commercial policy and payment deadlines granted, down payment policy, type of invoicing, adv process, reminder methods, management <strong><a href=\"https:\/\/www.gestioncreditexpert.com\/en\/debt-collection\/\">debt recovery<\/a><\/strong> internally or externally, dispute management, etc. If you consider that your DSO is too high, you can:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>Renegotiate shorter payment terms with your current customers.<\/li>\n\n\n\n<li>Impose reduced payment terms for each new customer.<\/li>\n\n\n\n<li>Issue and send your invoices as quickly as possible.<\/li>\n\n\n\n<li>Require a deposit at the time of order<\/li>\n\n\n\n<li>Offer benefits or discounts to convince your customers to pay their bills more quickly.<\/li>\n\n\n\n<li>Actively follow up with your customers on a regular, systematic and timely basis<\/li>\n\n\n\n<li>Identify disputes and process them more quickly<\/li>\n\n\n\n<li>Set up an efficient and effective invoice collection process with actions that are monitored and timed<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">Conclusion DSO is a good indicator of the financial health of a company. The faster a company gets paid by its customers, the better its cash flow&#8230; any means to improve DSO is therefore good to take, including the handling of unpaid invoices by a debt collection agency.<\/p>\n\n<p class=\"wp-block-paragraph\">To ensure that your efforts to <strong>optimize your DSO<\/strong> remain effective over time, monitor its evolution regularly. Set up comprehensive and readable reports to be followed every month for example.<\/p>\n\n<p class=\"wp-block-paragraph\">If, in spite of the strategies put in place to accelerate the payment of issued invoices, you continue to be confronted with late payments or even unpaid invoices when the due date has not yet been paid, call upon a <strong>\n  <a href=\"https:\/\/www.gestioncreditexpert.com\/en\/\">debt collection company<\/a>\n<\/strong>. Companies like GESTION CREDIT EXPERT know how to advise you on the management of your accounts receivable and take charge of your unpaid invoices.<\/p>\n\n<p class=\"wp-block-paragraph\">Calling on <a href=\"https:\/\/www.gestioncreditexpert.com\/en\/credit-management\/\">experts specializing in credit management<\/a> is the ideal alternative to quickly increase your cash flow and reduce your customer credit risks.<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_86 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.gestioncreditexpert.com\/en\/how-to-calculate-the-dso\/#What_is_DSO_Definition\" >What is DSO? Definition<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.gestioncreditexpert.com\/en\/how-to-calculate-the-dso\/#How_to_Calculate_DSO_%E2%80%93_Definition_and_Calculation_GCE\" >How to Calculate DSO &#8211; Definition and Calculation | GCE<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.gestioncreditexpert.com\/en\/how-to-calculate-the-dso\/#What_are_the_elements_of_the_DSO_calculation\" >What are the elements of the DSO calculation?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.gestioncreditexpert.com\/en\/how-to-calculate-the-dso\/#1_Calculate_your_DSO_by_the_accounting_method\" >1) Calculate your DSO by the accounting method<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.gestioncreditexpert.com\/en\/how-to-calculate-the-dso\/#2_Calculate_your_DSO_using_the_countback_method\" >2) Calculate your DSO using the countback method<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.gestioncreditexpert.com\/en\/how-to-calculate-the-dso\/#Importance_of_DSO_for_your_business\" >Importance of DSO for your business<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.gestioncreditexpert.com\/en\/how-to-calculate-the-dso\/#Some_tips_to_reduce_your_DSO\" >Some tips to reduce your DSO<\/a><\/li><\/ul><\/nav><\/div>\n","protected":false},"excerpt":{"rendered":"<p>The DSO, or average payment period, is an indicator that requires particular vigilance on the part of companies. The higher the DSO, the more the company&#8217;s cash flow is put at risk.<\/p>\n","protected":false},"author":1,"featured_media":4394,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[29],"tags":[],"class_list":["post-5294","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-management-finance"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>DSO Formula: How to Calculate Days Sales Outstanding | GCE<\/title>\n<meta name=\"description\" content=\"DSO formula explained: divide accounts receivable by revenue and multiply by the number of days. 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