{"id":10053,"date":"2025-07-29T15:53:17","date_gmt":"2025-07-29T13:53:17","guid":{"rendered":"https:\/\/www.gestioncreditexpert.com\/outsourcing-debt-collection-the-6-criteria-that-really-matter\/"},"modified":"2025-09-01T14:35:09","modified_gmt":"2025-09-01T12:35:09","slug":"outsourcing-debt-collection-the-6-criteria-that-really-matter","status":"publish","type":"post","link":"https:\/\/www.gestioncreditexpert.com\/en\/outsourcing-debt-collection-the-6-criteria-that-really-matter\/","title":{"rendered":"Outsourcing debt collection: the 6 criteria that really matter"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><strong>What you need to know before delegating your debt collection to a service provider<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Outsourcing your <a href=\"https:\/\/www.gestioncreditexpert.com\/en\/debt-collection\/\" target=\"_blank\" rel=\"noreferrer noopener\">debt collection<\/a><\/strong> means entrusting a significant portion of your company&#8217;s cash flow to a third party. This is a strategic move to preserve your financial health&#8230; provided you choose the right partner. However, too many companies still rely on secondary criteria: advertised cost, marketing promises, or reputation without truly analyzing the process.  <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>However, the wrong choice can damage your image, cost more than expected, or produce no results.<\/strong>  So how do you sort out the good providers from the opportunists? What criteria are really relevant? Here are 6 questions to ask yourself before signing.  <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Why_do_classic_criteria_lead_to_failure\"><\/span>Why do classic criteria lead to failure?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">When it comes to choosing a debt collection company, <strong>many SME managers still think as if it were a simple logistics or administrative service provider<\/strong> . The three most frequently cited criteria are: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>The cost<\/strong> : fixed fee or percentage of the debt recovered,<\/li>\n\n\n\n<li><strong>Processing time<\/strong> : How long does it take to collect the money?<\/li>\n\n\n\n<li><strong>Geographic proximity<\/strong> : is the service provider based in the same region or close to the debtor customers?<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">At first glance, these criteria seem rational. But in reality, they do not guarantee <strong>the efficiency<\/strong> , <strong>quality<\/strong> <strong>or security of customer relations<\/strong> . <\/p>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\"><span class=\"ez-toc-section\" id=\"1_The_low_price_trap\"><\/span>1. The low price trap<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Low cost does not mean good performance.<\/strong><br> Some companies offer very attractive commissions, but do not invest in employee training or effective management tools. The result? <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Too standard recovery methods,<\/li>\n\n\n\n<li>Low recovery rates,<\/li>\n\n\n\n<li>Customers frustrated by clumsy follow-ups.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">And above all: <strong>a poorly managed unpaid debt costs more than a good recovery service<\/strong> .<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\"><span class=\"ez-toc-section\" id=\"2_The_myth_of_speed_at_all_costs\"><\/span>2. The myth of speed at all costs<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">A service provider who promises you collections in a few days without studying the file is selling you <strong>an illusion<\/strong> . Each file deserves: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A serious assessment of its recoverability,<\/li>\n\n\n\n<li>A strategy adapted to the client\u2019s typology,<\/li>\n\n\n\n<li>A reasonable time for negotiation, especially in the amicable phase.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Going too fast risks breaking the business relationship<\/strong> , or running into a poorly qualified dispute.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\"><span class=\"ez-toc-section\" id=\"3_The_false_security_of_geographic_proximity\"><\/span>3. The false security of geographic proximity<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">In a digital economy, <strong>the location of the service provider is a non-issue<\/strong> . What matters is its ability to: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Working with collaborative tools,<\/li>\n\n\n\n<li>Provide you with clear online reporting,<\/li>\n\n\n\n<li>Understand the codes of your market, even from a distance.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">A poorly equipped or non-specialized &#8220;local&#8221; service provider will <strong>waste your precious time<\/strong> without adding value.<\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong>What to remember<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The <strong>classic criteria<\/strong> are not useless, but <strong>they must be put into a framework of overall performance<\/strong> . What makes the difference are: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The quality of the treatment,<\/li>\n\n\n\n<li>The ability to maintain customer relationships,<\/li>\n\n\n\n<li>Transparency on results.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">An <strong>effective debt collection service provider<\/strong> is a strategic partner \u2013 not just an executor.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"The_6_criteria_that_count_when_choosing_a_debt_collection_company\"><\/span>The 6 criteria that count when choosing a debt collection company<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Here are the evaluation criteria that will allow you to choose the right <strong><a href=\"https:\/\/www.gestioncreditexpert.com\" target=\"_blank\" rel=\"noreferrer noopener\">debt collection company<\/a><\/strong> with peace of mind.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\"><span class=\"ez-toc-section\" id=\"1_A_business_model_aligned_with_your_objectives\"><\/span>1. A business model aligned with your objectives<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>The preferred model: the \u201csuccess fee\u201d without advance.<\/strong><br> This system aligns your interests with those of the service provider. You only pay for results: no empty promises, no unpleasant surprises. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Bonus: some providers like GESTION CREDIT EXPERT do not charge any fixed fees and include friendly reminders in their approach.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<figure class=\"wp-block-image size-full is-style-default\"><img loading=\"lazy\" decoding=\"async\" width=\"10276\" height=\"10508\" src=\"https:\/\/www.gestioncreditexpert.com\/wp-content\/uploads\/2025\/07\/Modele-economique-en-recouvrement_-comparaison-cout-fixe-vs-Succes-fee-1.png\" alt=\"Comparative table of debt collection economic models: differences between success fee, flat rate and fixed fees.\" class=\"wp-image-10055\" title=\"Comparative table of debt collection economic models: differences between success fee, flat rate and fixed fees.\"\/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\"><span class=\"ez-toc-section\" id=\"2_Proven_sector_experience\"><\/span>2. Proven sector experience<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Processing an unpaid invoice in industry or in digital does not address the same challenges.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A good service provider should <strong>understand your customers, your sales cycles, and your negotiation levers.<\/strong> Ask for specific references in your sector, or even case studies.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\"><span class=\"ez-toc-section\" id=\"3_A_clear_traceable_and_structured_process\"><\/span>3. A clear, traceable and structured process<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">What tools does the service provider use? What is their recovery process? At what point does <a href=\"https:\/\/www.gestioncreditexpert.com\/en\/debt-collection\/judicial-debt-collection\/\" target=\"_blank\" rel=\"noreferrer noopener\">legal recovery<\/a> begin?  <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A good provider gives you <strong>access to an online tracking platform,<\/strong> with indicators, milestones and total transparency.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Checklist to verify:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Is there a <strong>customer area<\/strong> ?<\/li>\n\n\n\n<li>Are receivables analyzed before launch?<\/li>\n\n\n\n<li>What is the mix between amicable recovery, negotiation and litigation?<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">At GESTION CREDIT EXPERT, we offer the possibility of:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Track every action taken against your debtors,  <\/li>\n\n\n\n<li>View the results file,<\/li>\n\n\n\n<li>And this with 24\/7 online access<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Find out more about our customer tracking platform: <a href=\"https:\/\/www.gestioncreditexpert.com\/en\/getting-started-with-gce\/\" target=\"_blank\" rel=\"noreferrer noopener\">Getting started with GCE &#8211; EXPERT CREDIT MANAGEMENT<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\"><span class=\"ez-toc-section\" id=\"4_A_human_approach_to_customer_relations\"><\/span>4. A human approach to customer relations<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Is your service provider able to maintain the business relationship while recovering the money owed?<\/strong><br>Too harsh a tone or a clumsy method can ruin a long-standing relationship.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Favor companies that value a friendly, respectful approach, with lawyers and <a href=\"https:\/\/www.gestioncreditexpert.com\/en\/collectors-keep-companies-financially-healthy\/\" target=\"_blank\" rel=\"noreferrer noopener\">debt collectors<\/a> trained in commercial mediation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\"><span class=\"ez-toc-section\" id=\"5_Smooth_and_responsive_communication\"><\/span>5. Smooth and responsive communication<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">As soon as an unpaid invoice is processed, you need to know what&#8217;s happening. You need to be able to: <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ask your questions easily,<\/li>\n\n\n\n<li>Get quick answers,<\/li>\n\n\n\n<li>Being informed of progress without asking for it.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">A good service provider assigns you a dedicated contact, keeps you informed in real time, and allows you to <strong>maintain control while relieving you of the mental load.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\"><span class=\"ez-toc-section\" id=\"6_Values_and_commitments_compatible_with_yours\"><\/span>6. Values and commitments compatible with yours<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">More and more SMEs want partners who share <strong>their CSR, ethical or territorial commitments.<\/strong><br> \ud83d\udca1GESTION CREDIT EXPERT is <strong><a href=\"https:\/\/ecovadis.com\/fr\/\">ECOVADIS<\/a> GOLD<\/strong> certified and has adopted a responsible approach to handling unpaid debts. This isn&#8217;t just a side note: it&#8217;s a strong indicator of credibility. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"And_concretely_what_do_you_gain_by_outsourcing_to_the_right_debt_collection_company\"><\/span>And concretely, what do you gain by outsourcing to the right debt collection company?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The advantages are numerous:  <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>A higher recovery rate<\/strong> (+30 to +50% compared to amateur internal management)<\/li>\n\n\n\n<li><strong>Immediate cash flow gain<\/strong> , with zero upfront costs<\/li>\n\n\n\n<li><strong>Less stress<\/strong> , more time to manage your business<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udde3\ufe0f <em>&#8220;Thanks to outsourcing with GESTION CREDIT EXPERT, we recovered \u20ac31,000 in less than 45 days. And I didn&#8217;t even have to follow up once.&#8221;<\/em><br> \u2014 Manager of an SME construction company, 45 employees<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Key_points_about_outsourced_debt_collection\"><\/span>Key points about outsourced debt collection<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Outsourcing debt collection is a <strong>great strategic decision<\/strong> \u2026if executed well.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Before choosing your partner, analyze <strong>these 6 criteria<\/strong> :<\/p>\n\n\n\n<ol start=\"1\" class=\"wp-block-list\">\n<li>Economic model,<\/li>\n\n\n\n<li>Sector experience,<\/li>\n\n\n\n<li>Process &amp; tools,<\/li>\n\n\n\n<li>Customer relationship quality,<\/li>\n\n\n\n<li>Communication,<\/li>\n\n\n\n<li>Shared values.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\"><span class=\"ez-toc-section\" id=\"What_you_gain\"><\/span>What you gain:<span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">With the right partner:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Your DSO drops significantly<\/li>\n\n\n\n<li>You get your cash back faster<\/li>\n\n\n\n<li>You relieve your teams of time-consuming tasks<\/li>\n\n\n\n<li>You have better control over your performance indicators<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"has-medium-font-size wp-block-paragraph\"><strong>\ud83d\udca1<\/strong> <strong>Do you want to go further?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Download our <strong>full white paper<\/strong> :<br> \ud83d\udc49 <em><a href=\"https:\/\/ressources.gestioncreditexpert.com\/choix_de_sa_societe_de_recouvrement?hsCtaAttrib=185670221041\" target=\"_blank\" rel=\"noreferrer noopener\">How to choose your debt collection company<\/a><\/em><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You will find there:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Real case studies<\/strong><\/li>\n\n\n\n<li>A <strong>detailed checklist<\/strong><\/li>\n\n\n\n<li><strong>Best practices<\/strong> for working effectively with a debt collection agency.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-vertically-aligned-top is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:100%\">\r\n<div class=\"bg-blue\">\r\n    <div class=\"faq\" itemprop=\"Questions fr\u00e9quentes\" itemscope itemtype=\"https:\/\/schema.org\/FAQPage\">\r\n        <div class=\"container\">\r\n                                                <div class=\"row\">\r\n                                <div class=\"col-12 col-lg-4\">\r\n                                <div class=\"content d-flex flex-column justify-content-center\">\r\n                                                                            <\/div>\r\n                <\/div>\r\n                                <div class=\"col-12 col-lg-8\">\r\n                                    <div class=\"accordion\" id=\"accordionExample\">\r\n                                                    <div itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" class=\"accordion-item\">\r\n                                                                    <h4 itemprop=\"name\" id=\"heading1\" class=\"accordion-header accordion-button collapsed text-strong-gradient\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse1\" aria-expanded=\"true\" aria-controls=\"collapse1\">\r\n                                        What is the difference between a reminder and a recovery?                                    <\/h4>\r\n                                                                <div itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" id=\"collapse1\" class=\"accordion-collapse collapse\" aria-labelledby=\"heading1\" data-bs-parent=\"#accordionExample\">\r\n                                                                            <div itemprop=\"text\" class=\"accordion-body\">\r\n                                            <p>Recovering is a commercial action, often preventive. Recovery occurs after the failure of reminders, with a more legal framework. <\/p>\n                                        <\/div>\r\n                                                                    <\/div>\r\n                            <\/div>\r\n                                                    <div itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" class=\"accordion-item\">\r\n                                                                    <h4 itemprop=\"name\" id=\"heading2\" class=\"accordion-header accordion-button collapsed text-strong-gradient\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse2\" aria-expanded=\"true\" aria-controls=\"collapse2\">\r\n                                        How much is it worth outsourcing?                                    <\/h4>\r\n                                                                <div itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" id=\"collapse2\" class=\"accordion-collapse collapse\" aria-labelledby=\"heading2\" data-bs-parent=\"#accordionExample\">\r\n                                                                            <div itemprop=\"text\" class=\"accordion-body\">\r\n                                            <p>From \u20ac500 to \u20ac1,000 of debt, this becomes relevant. The important thing is the regularity and recurrence of unpaid debts. <\/p>\n                                        <\/div>\r\n                                                                    <\/div>\r\n                            <\/div>\r\n                                                    <div itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" class=\"accordion-item\">\r\n                                                                    <h4 itemprop=\"name\" id=\"heading3\" class=\"accordion-header accordion-button collapsed text-strong-gradient\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse3\" aria-expanded=\"true\" aria-controls=\"collapse3\">\r\n                                        Should I inform my client that I am using a service provider?                                    <\/h4>\r\n                                                                <div itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" id=\"collapse3\" class=\"accordion-collapse collapse\" aria-labelledby=\"heading3\" data-bs-parent=\"#accordionExample\">\r\n                                                                            <div itemprop=\"text\" class=\"accordion-body\">\r\n                                            <p>No. The service provider identifies itself, while remaining respectful of the commercial relationship. <\/p>\n                                        <\/div>\r\n                                                                    <\/div>\r\n                            <\/div>\r\n                                                    <div itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\" class=\"accordion-item\">\r\n                                                                    <h4 itemprop=\"name\" id=\"heading4\" class=\"accordion-header accordion-button collapsed text-strong-gradient\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse4\" aria-expanded=\"true\" aria-controls=\"collapse4\">\r\n                                        How long does it take to get paid?                                    <\/h4>\r\n                                                                <div itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\" id=\"collapse4\" class=\"accordion-collapse collapse\" aria-labelledby=\"heading4\" data-bs-parent=\"#accordionExample\">\r\n                                                                            <div itemprop=\"text\" class=\"accordion-body\">\r\n                                            <p>On average, 30 to 45 days after the first action, depending on the debtor&#8217;s situation.<\/p>\n                                        <\/div>\r\n                                                                    <\/div>\r\n                            <\/div>\r\n                                            <\/div>\r\n                <\/div>\r\n            <\/div>\r\n        <\/div>\r\n    <\/div>\r\n<\/div><\/div>\n<\/div>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_86 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.gestioncreditexpert.com\/en\/outsourcing-debt-collection-the-6-criteria-that-really-matter\/#Why_do_classic_criteria_lead_to_failure\" >Why do classic criteria lead to failure?<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.gestioncreditexpert.com\/en\/outsourcing-debt-collection-the-6-criteria-that-really-matter\/#1_The_low_price_trap\" >1. The low price trap<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.gestioncreditexpert.com\/en\/outsourcing-debt-collection-the-6-criteria-that-really-matter\/#2_The_myth_of_speed_at_all_costs\" >2. The myth of speed at all costs<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.gestioncreditexpert.com\/en\/outsourcing-debt-collection-the-6-criteria-that-really-matter\/#3_The_false_security_of_geographic_proximity\" >3. The false security of geographic proximity<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.gestioncreditexpert.com\/en\/outsourcing-debt-collection-the-6-criteria-that-really-matter\/#The_6_criteria_that_count_when_choosing_a_debt_collection_company\" >The 6 criteria that count when choosing a debt collection company<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.gestioncreditexpert.com\/en\/outsourcing-debt-collection-the-6-criteria-that-really-matter\/#1_A_business_model_aligned_with_your_objectives\" >1. A business model aligned with your objectives<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.gestioncreditexpert.com\/en\/outsourcing-debt-collection-the-6-criteria-that-really-matter\/#2_Proven_sector_experience\" >2. Proven sector experience<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.gestioncreditexpert.com\/en\/outsourcing-debt-collection-the-6-criteria-that-really-matter\/#3_A_clear_traceable_and_structured_process\" >3. A clear, traceable and structured process<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.gestioncreditexpert.com\/en\/outsourcing-debt-collection-the-6-criteria-that-really-matter\/#4_A_human_approach_to_customer_relations\" >4. A human approach to customer relations<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/www.gestioncreditexpert.com\/en\/outsourcing-debt-collection-the-6-criteria-that-really-matter\/#5_Smooth_and_responsive_communication\" >5. Smooth and responsive communication<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/www.gestioncreditexpert.com\/en\/outsourcing-debt-collection-the-6-criteria-that-really-matter\/#6_Values_and_commitments_compatible_with_yours\" >6. Values and commitments compatible with yours<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/www.gestioncreditexpert.com\/en\/outsourcing-debt-collection-the-6-criteria-that-really-matter\/#And_concretely_what_do_you_gain_by_outsourcing_to_the_right_debt_collection_company\" >And concretely, what do you gain by outsourcing to the right debt collection company?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/www.gestioncreditexpert.com\/en\/outsourcing-debt-collection-the-6-criteria-that-really-matter\/#Key_points_about_outsourced_debt_collection\" >Key points about outsourced debt collection<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/www.gestioncreditexpert.com\/en\/outsourcing-debt-collection-the-6-criteria-that-really-matter\/#What_you_gain\" >What you gain:<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n","protected":false},"excerpt":{"rendered":"<p>What you need to know before delegating your debt collection to a service provider Outsourcing your debt collection means entrusting a significant portion of your company&#8217;s cash flow to a third party. This is a strategic move to preserve your financial health&#8230; provided you choose the right partner. However, too many companies still rely on [&hellip;]<\/p>\n","protected":false},"author":311,"featured_media":10047,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[30],"tags":[],"class_list":["post-10053","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-advice-from-pro-to-pro"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Outsourcing debt collection: the 6 criteria that really matter - GCE<\/title>\n<meta name=\"description\" content=\"Outsource debt collection? 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