Key Differentiators

Expertise - Effectiveness 24/7 - Tailored Approach - International - Success fees - Quality - Ethics


  • GESTION CREDIT EXPERT has been around since 1970, and as such, you benefit from unique and recognised expertise in our three key areas: consultancy, collection and investigations.
  • Our team is stable, experienced, professional and passionate about results.



  • Our consultants, all experts in operational credit management, have state-of-the-art knowledge in terms of tools, methods, processes and organisation to help our clients implement the most efficient credit policies.
  • Our lawyers, collection experts, investigators and analysts benefit from powerful and specialised tools to help them in their missions.
  • A secure website dedicated to our collection and investigation activities, allows 24/7
    • our clients: to transmit their unpaid files to us online, and in real time, to check the progress of our interventions and their collections.
    • debtors: to pay online.
  • You can contact our team Monday to Friday from 8 am to 8 pm, and some Saturdays until 1 pm.



  • GESTION CREDIT EXPERT appoints teams with one manager, dedicated to each of its clients, who gets to know the particular features of their client, and takes care of them in the long term.
  • An operational strategy tailored to each client for a short-term cash impact and sustainable results.
  • The combination of business expertise (credit management, debt collections, investigations) and in-depth knowledge of the IT tools on the market.
  • Ability to adapt to all business sectors.


  • We work completely independently, in 8 languages: French, English, German, Spanish, Italian, Polish, Russian, Czech.
  • Our network of 300 partners around the world allows us to deal with specific features of the local market whenever necessary. This network is made up of credit management consultants, collection and / or investigations companies, lawyers, process servers, etc.
  • We are affiliated to the finest international professional organisations (AFDCC, FENCA, LIC, ACA, CSA, IACC, BDIU, etc.).



  • We strive for the best results for our clients.
  • Our fees are exclusively payable on success.



  • GESTION CREDIT EXPERT has been ISO 9001 certified since 1999 and 2 audits take place every year.
  • We strive for excellence and continued improvement.
  • Regular feedback from our clients is essential to this process.

To view our ISO 9001 V2015Quality Manual, please click here.


  • Our pristine ethics and flawless reputation help to preserve the brand image of our clients.
  • We strictly abide by the ethics charter of the National Union of Debt Collection and Commercial Information (ANCR), of which FRANCE CREANCES was a founding member.
  • We strictly comply with articles 1984 to 2010 of the Civil Code and articles R124-1 to R124-7 of the Civil Procedure Code.
  • We comply with the Internal Security Code for civil investigations.
  • We comply with AFDCC's ethics charter for credit management consulting.