How to get paid in times of crisis?

Train yourself in good practices to know how to convince your customers to pay you even if they are in a difficult situation.
Training aims
– Identify obstacles to payment – Avoid legal recovery – Convince customers to pay you even if they are in a difficult situation – Strengthen the customer relationship
Training program
– Prepare effectively: know your client and adapt to their context – Understand assertiveness and its communication tools: convey your image, be convinced to convince – Conduct your interview tactically with method: master negotiation techniques – Manage difficult situations: be resourceful and act tenaciously
Who is the training for?
– Anyone wishing to improve their efficiency in collecting their unpaid invoices
Training price (1 day)
– 650€ excl. tax / person / day
Customer manager
– Phone: 01 83 64 45 09
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