GESTION CREDIT EXPERT, specialist of Credit Management Solutions, has successfully made its transition to ISO 9001 v2015 certification.
The quality approach of GESTION CREDIT EXPERT is thus again rewarded.
Customers’ satisfaction and continuous improvement at the heart of the GESTION CREDIT EXPERT strategy
GESTION CREDIT EXPERT is committed to a total Quality Policy since 1999 (date of its first ISO9001 certificate) for the benefit of its customers.
"We are proud to have obtained the new ISO 9001-v2015 certificate," explains Christophe NOBILET.
"This year, we have worked hard to upgrade our Quality Management System (QMS) towards the requirements of the ISO 9001-v2015. It has a tough job that helped us to:
• Understand better the expectations of our interested parties,
• Understand how we can increase our customers’ satisfaction,
• Assess the risks associated with each of our business processes,
• Get all the teams on board to identify every single continuous improvement opportunity... "
This new ISO 9001-v2015 certificate granted by AFNOR is valid for 3 years; it is a clear guarantee of professionalism and added-value for GESTION CREDIT EXPERT’s customers. At GESTION CREDIT EXPERT, we have had 2 quality audits every year over the last 20 years, one internal, one by AFNOR. Every year since 1999, we pick very meticulously all strong point, weak points and improvement points within all our business processes; then we take them into account to adapt our methods and make our tools evolve. This renewal of our ISO9001 certificate under the v2015 version proves again this year the ability of GESTION CREDIT EXPERT to adapt to its market & changes: « Our clients are clearly reassured to know that we have a robust QMS, that is regularly checked & upgraded. We prove here again, our determination to provide our clients with quality service & continuous improvement», Christophe NOBILET says.
This certification renewal was gained with a high score
The audit found no deviation from the standard and highlighted 12 strong points. Such a good result was only possible thanks to the involvement of the whole GESTION CREDIT EXPERT team every day since the beginning of our quality journey in 1999.
If you run a business and also aim for performance through continuous improvement, do not hesitate to contact a firm specialized in certification and evaluation of systems, services, products, skills like the AFNOR Group.